Build a list of searches around real services and places
Start with three groups of searches. Brand includes your practice name, common variants and clinician names where relevant. Service discovery includes the treatments and populations your practice actually serves. Local discovery adds the places where people can appropriately receive those services.
For a fictional Brooklyn group practice offering anxiety therapy and couples therapy, the list could include its practice name, “anxiety therapy Brooklyn,” “couples therapist Brooklyn” and a relevant neighborhood variation. Do not create a page for every nearby town merely because the phrase exists. Each page should represent a real service and answer a distinct question.
Record the search phrase, intended page, observed result, date, device and search location. Use the same list of searches for the next comparison. Changing the list of searches when performance is weak makes the score easier to improve and less useful.
Use the right report for each question
Google Search Console shows how often your pages appear in search, how often people click them and which searches bring visitors. These are called impressions, clicks and search queries in the report. Use it to inspect how your website appears and which pages receive visits. A private manual search is a separate observation, not a substitute for the reporting history.
Local results depend in part on how closely the practice matches the search, how far away it is and how well known it is. Complete, accurate business information helps Google understand the practice. A website ranking and a Maps appearance are different results and should remain separate in your review.
Can people find your name?
Check searches for the practice name and where those visitors land.
Can new people find your services?
Track the same relevant service searches and Search Console results over time.
Are local details accurate?
Check the business listing, services, address and contact information.
Do visits become inquiries?
Review the landing page, contact path and progression to a first session.
Use a simple score without hiding the evidence
Check the first ten website results for each service search. Record whether your practice appears. Mark any search you could not finish as incomplete.
For example, appearing in six of 20 checked searches gives you 30% coverage of that list. It does not mean you appear in 30% of all searches in your market.
Keep results for your practice name separate and report missing observations explicitly. If only 12 of the 20 searches were checked, show coverage among those 12 and label the remaining eight unmeasured. Do not quietly treat missing results as wins or losses.
A technical site audit belongs alongside this score, not inside it. A working sitemap, readable title and fast page help create a sound website, but they do not prove people are finding it.
Inspect the page after the search result
Open the intended page on a phone. Can someone identify the service, where it is available, which practical payment questions are addressed and how to contact the practice? Follow the contact link and check the confirmation. Search performance cannot compensate for an inquiry path that ends in confusion.
Match the page to the query. A person looking for a specific service needs an explanation of that service and the next step, rather than a homepage that asks them to reconstruct the entire offering. Keep clinician availability and public service information consistent with the front desk.
Choose the next three improvements
Prioritize a broken inquiry path first, then missing or unclear pages for services you actually provide, then supporting information that helps a prospective client decide whether to contact you. Recheck the same list of searches after the changes have had time to be discovered.
Cortexa’s growth support connects marketing with intake and clinician capacity. The practical objective is appropriate inquiries reaching available care, not traffic for its own sake. Use the channel guide to measure that next part of the journey.
