The practice operations playbook

Therapy practice management guides

Thoughtful operating guides for the decisions behind a healthy independent therapy practice.

Build a repeatable operating habit

13 resources

Practice guide

How to choose a reporting tool for your therapy practice

Choose practice analytics by testing the decisions you need help with, checking the numbers and comparing the work and cost each option involves.

Practice guide

How to check why your therapy practice reports disagree

Find out why session and payment totals differ between reports. Use simple checks for dates, people, appointment types and later corrections.

Practice guide

How to measure whether therapy clients return

Follow the same group of new clients to see who reaches a second appointment, allowing enough time and keeping planned treatment endings in view.

Practice guide

How to understand your therapy practice’s profit

Work out what a session leaves after its costs, how many sessions cover practice bills and why money can still arrive too late to pay expenses.

Practice guide

How to decide when to hire another therapist

Check whether new inquiries fit the role, existing openings could help, and the practice can afford and support a new clinician as their schedule fills.

Practice guide

How to tell whether your therapy billing is on track

See which sessions still need billing, which payments are missing and what happens next. Use a small set of checks with clear examples.

Practice guide

How to make a yearly plan for your therapy practice

Turn the practice you want to run into a workable yearly plan for appointments, hiring, expenses and owner time, with room for a slower year.

Practice guide

How to spend less time on therapy practice administration

Find the administrative work taking up your week, hand over complete tasks and check whether you have more time for care, supervision and leadership.

Practice guide

How to switch your therapy practice to a new EHR

Plan a switch to new practice software while keeping records, appointments and billing in order. Check what moves, what stays and what needs testing.

Practice guide

How to build useful referral relationships for your practice

Help other professionals understand whom your therapy practice can serve, share current appointment information and make referrals easier to follow through.

Explained simply

Therapy practice benchmarks: what makes a fair comparison?

Understand starting points, targets and benchmarks for therapy practices, with worked examples of weighting, conversion and a reproducible measurement method.

Explained simply

How to check your therapy practice reports

Use synthetic appointment, payment and capacity examples to test reporting definitions before relying on an EHR or analytics dashboard.

Practice guide

A 30-minute weekly review for your therapy practice

Run a focused weekly practice review with a timed agenda for intake, clinician capacity, attendance, billing and accountable follow-up.